What Marathon Does Differently

While operations in the cleaning industry are relatively generalized, Marathon puts great importance on company culture and employee satisfaction. This is beneficial to the staff members as well as customers given that the positive work environment translates into better service delivery. When employees are satisfied, they work harder to ensure the satisfaction of the customers. 

Also, having customizable services to meet the specific needs of each customer is an important aspect of providing excellent service. It shows that the company is committed to meeting the individual needs of their clients and providing a personalized experience. 

Effective communication is key in determining these services. By engaging with the customer and asking questions, the company can gain a better understanding of their unique needs and tailor their services accordingly.